Effective: May 29, 2026
Apex Laboratory ("Apex Laboratory," "we," "us," or "our") operates apexlaboratory.org. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have. By using our website or placing an order, you agree to this Policy.
Information We Collect
We collect information you provide directly — such as your name, shipping and billing address, email address, phone number, and the contents of your order. Payment details are processed by our third-party payment processor; we do not store full payment card or bank account numbers on our systems. We also collect certain information automatically when you visit the site, including your IP address, browser and device type, and pages viewed, through cookies and analytics tools.
How We Use Your Information
We use your information to process, fulfill, and ship your orders; process payments; provide customer support; send order confirmations and transactional emails; prevent fraud and keep the site secure; comply with our legal obligations; improve our website and services; and, only where you have opted in, send marketing communications.
Cookies & Analytics
We use essential cookies to operate the site and Google Analytics to understand how visitors use it. You can control or disable cookies through your browser settings, and you can opt out of Google Analytics using the tools Google provides. Disabling some cookies may affect site functionality.
How We Share Information
We share information with service providers who help us operate our business — including our payment processor, shipping carriers (such as USPS), and email and analytics providers — only as needed to perform those services. We may also disclose information to comply with the law, enforce our terms, or protect the rights, property, or safety of Apex Laboratory, our customers, or others, and in connection with a merger, acquisition, or sale of assets. We do not sell your personal information.
Data Retention
We retain personal information for as long as necessary to provide our services, fulfill the purposes described in this Policy, comply with our legal, tax, and accounting obligations, and resolve disputes.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices & Rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time, by contacting us at contact@apexlaboratory.org. Depending on your state of residence (for example, California), you may have additional rights regarding your personal information.
Children's Privacy
Our website and products are not directed to, and are not intended for, anyone under the age of 21. We do not knowingly collect personal information from individuals under 21. If you believe someone under 21 has provided us information, please contact us so we can remove it.
Third-Party Links
Our site may contain links to third-party websites that we do not operate or control. This Policy does not apply to those sites, and we encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective" date at the top reflects the most recent revision. Your continued use of the site after changes are posted constitutes acceptance of the updated Policy.
Contact Us
Questions about this Policy can be directed to Apex Laboratory at contact@apexlaboratory.org.
